Popular Office Systems respects your right to privacy and control over your personal information. This Data Deletion Policy explains how you can request the deletion of your personal data and how we handle such requests.
1. Your Right to Request Data Deletion
You have the right to request that we delete personal information we hold about you, subject to certain legal and operational requirements.
You may request deletion of your data if:
You no longer wish to use our services
Your inquiry or transaction has been completed
You withdraw consent for us to process your information
2. Information That Can Be Deleted
Upon a valid request, we may delete:
Contact details such as name, phone number, and email address
Quotation requests and inquiry records
Website account information (if applicable)
Once deleted, this information cannot be recovered.
3. Information That May Be Retained
Certain information may be retained even after a deletion request where required by law or for legitimate business purposes, including:
Transaction and payment records required for accounting or tax compliance
Records necessary to resolve disputes or enforce agreements
Information required to comply with legal obligations
Such information will be securely stored and restricted from general use.
4. How to Request Data Deletion
To request deletion of your personal data:
Contact us through the Contact Us page on our website
Use the subject line “Data Deletion Request.”
Provide sufficient information to verify your identity
We may request additional information to confirm that the request is made by the rightful data owner.
5. Processing Time
We aim to process valid data deletion requests within a reasonable time, typically within 14 to 30 days, depending on the nature of the request and legal requirements. You will be notified once your request has been completed or if additional time is required.
6. Impact of Data Deletion
Please note that deleting your personal data may:
Limit our ability to provide certain services
Prevent future access to order history or service records
Affect warranty, service, or support requests
7. Security of Deleted Data
When personal data is deleted, we take reasonable steps to ensure it is permanently removed from our active systems or anonymized where full deletion is not technically possible.
8. Changes to This Policy
Popular Office Systems may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Information
If you have any questions about this Data Deletion Policy or your data rights, please contact us through the details provided on our Contact Us page.