Privacy Policy

Last updated: January 2026

Popular Office Systems values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or request our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, request a quotation, or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Physical address
  • Company name (if applicable)
b) Transaction Information

When you purchase products or services, we may collect:

  • Order details
  • Payment confirmation details (we do not store full payment card information)
  • Delivery and installation information
c) Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process orders and quotation requests
  • Communicate with you about products, services, or inquiries
  • Arrange deliveries, installations, and after-sales services
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only when necessary, including with:

  • Delivery and installation partners
  • Payment service providers
  • Technical service providers supporting our website

All third parties are required to handle your information responsibly and only for the intended purpose.

4. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

While we strive to protect your data, no online system is completely secure. You provide information at your own risk.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and service requests
  • Meet legal, accounting, or regulatory requirements

When information is no longer needed, it is securely deleted or anonymized.

7. Returns and Refunds

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of your information, where legally permitted

To exercise these rights, please contact us using the details on our website.

8. Third-Party Websites

Our website may contain links to third-party websites. Popular Office Systems is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us through the details provided on our Contact Us page.

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